At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

We're looking for an Account Executive to join our Commercial team.
Reporting to the National Account Manager, you'll play an important role in supporting some of Krispy Kreme's key petrol and convenience partnerships across Australia and New Zealand. You'll help drive customer growth through sales analysis, promotional planning, forecasting, and cross-functional collaboration, ensuring our products continue to delight customers wherever they find Krispy Kreme.

Building Partnerships and Driving Sweet Growth

You'll be at the center of customer relationships, turning data into insights and plans into action. Combining commercial acumen, organisation and relationship-building skills, you'll support the delivery of customer strategies that drive growth, strengthen partnerships and create new opportunities for Krispy Kreme across the retail landscape.

You'll be responsible for:

• Supporting the day-to-day management of key customer accounts and retail partnerships using Excel and Power BI.
• Preparing sales reports, analysing performance trends and identifying growth opportunities
• Assisting with customer planning, forecasting and promotional execution
• Coordinating customer meetings, presentations and account documentation
• Collaborating with Marketing, Supply Chain, Operations and Finance teams to deliver customer outcomes
• Monitoring in-store execution, product availability and promotional compliance
• Providing commercial insights and recommendations to support decision-making
• Supporting new product launches and customer initiatives from concept through to execution

What's in Store for you: 

• Build your commercial career with one of Australia's most loved brands
• Gain exposure to major retail customers and national account management
• Work across exciting product launches, promotions and customer growth initiatives
• Partner with cross-functional teams that bring Krispy Kreme products to life
• Develop your analytical, commercial and relationship management skills
• Enjoy a supportive team culture, career development opportunities and plenty of sweet perks along the way

Recipe for Success

• +1 year experience in account management, sales support, customer service, category, marketing or a related commercial role
• Strong analytical skills with the ability to interpret sales data and identify insights
• Highly organised with excellent attention to detail and the ability to manage competing priorities
• Strong communication and stakeholder management skills
• Good working knowledge of Excel and PowerPoint. Experience with Power BI or similar reporting tools would be preferred, but is not essential.
• A proactive approach with a passion for learning and continuous improvement
• Experience within FMCG, retail or convenience channels will be highly regarded
• Confidence, enthusiasm and a genuine passion for delivering great customer outcomes

Why Join Us?

If you're a commercially curious, highly organised and customer-focused professional who enjoys turning insights into action and building strong relationships, we'd love to hear from you.

At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today! 🍩