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About Krispy Kreme
At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.
We're looking for a passionate Retail Store Manager to lead from the front, inspire their team, and help bring a little joy to every day. What You’ll Be Owning (and Loving) As a Retail Store Manager, you'll be the driving force behind your store's success, creating a workplace where people love to work and customers love to visit. You will: - Lead, coach and develop a high-performing team
- Create a positive, energetic and inclusive store culture
- Deliver exceptional customer experiences and memorable moments
- Drive store performance and achieve sales targets
- Build capability within your team and grow future leaders
- Bring fresh ideas and continuously look for ways to improve
- Keep your store running smoothly, safely and efficiently
- Celebrate successes, support your team through challenges, and make every day count
What's In It For You - Lead a passionate team that creates moments of joy every day
- Shape the success of your store through people, performance and culture
- Build and develop future leaders
- Work with supportive leaders who value trust, collaboration and fresh thinking
- Enjoy variety, ownership and genuine career growth opportunities
- Be part of a wonderfully original culture where individuality is celebrated
- Access sweet perks, including discounts and savings through our KK Mixer program
The Sweet Ingredients for Success - Leadership experience in retail, hospitality or a customer-focused environment
- A passion for developing people and building great teams
- A positive, hands-on leadership style
- Resilience, adaptability and a willingness to learn
- A collaborative mindset and ability to bring people together
- A genuine passion for customer experience and the Krispy Kreme brand
Your Experience - 5+ years' experience in retail or hospitality
- 2+ years' experience leading teams
- Experience delivering operational, customer and business outcomes
- Certificate IV in Business or equivalent experience (desirable)
Why Join Us? At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today! |