Got the drive to lead, inspire, and deliver unforgettable customer moments? Step into a role where every day is fast-paced, rewarding, and full of fun.

At Krispy Kreme, we are not just about doughnuts, we are about creating joy. We are looking for a passionate Retail Store Manager to take the reins and make every shift exceptional.

What You’ll Be Owning (and Loving)

As our Store Manager, you’re not just running a store - you’re running the show.
You’ll be the energy, the leader, and the driving force behind unforgettable customer moments (and seriously good doughnuts).

You will:

• Lead, coach and hype your team to bring their best vibes to every shift
• Own the numbers - from budgets and labour to rosters and KPIs - and keep everything running like a well-glazed machine
• Hit sales targets while making sure every customer leaves happier than they arrived
• Keep operations tight: stock, inventory (MICROS), cash, and store presentation always on point
• Champion safety and quality like a pro (WHS, HACCP, hygiene - you’ve got it covered)
• Turn customer feedback into feel-good moments
• Spot, grow, and develop future leaders in your team
  Keep things fresh - bringing new ideas and continuous improvements to the table

What’s In It For You

• Work for a globally recognised brand that is fun, fast-paced, and full of opportunity
• Competitive salary and a supportive, inclusive culture
• Real growth and development pathways with investment in your leadership journey
• Hands-on experience across people leadership, operations, and business management
• A workplace where you can be yourself, feel valued, and thrive
• Access to sweet discounts through the KK Mixer

What We’re Looking For

You are a people-first leader with a strong business mindset and a passion for delivering great experiences.

You bring:

• Proven leadership experience in retail or hospitality
• Strong understanding of budgets, rostering, and operations
• Resilience, positivity, and the ability to motivate others
• Strong problem-solving skills and a proactive approach
• A commitment to diversity, inclusion, and ethical leadership
• Confidence, energy, and a genuine passion for the Krispy Kreme brand

Your Experience

• Certificate IV in Business or equivalent experience
• Minimum 5 years’ experience in retail or hospitality
• At least 2 years’ experience leading teams as a Supervisor or Team Leader