At Krispy Kreme, we don't just make doughnuts we create moments of joy. Since opening our first store in Australia over 22 years ago, we've been sharing smiles through our iconic Original Glazed® doughnuts, growing to more than 45 stores across Australia and New Zealand. 

The Role

As our National Account Manager, you'll own and grow some of Krispy Kreme's most important commercial partnerships across New Zealand, with a strong focus on the Petrol & Convenience channel.

This isn't a desk-bound account management role.

One day you'll be presenting growth opportunities to senior customer stakeholders. The next you'll be out in-store, talking with operators, reviewing execution, identifying opportunities, and bringing real-world insights back to shape strategy.

You'll take ownership of customer relationships, commercial performance, promotional planning, forecasting, negotiations, and growth initiatives that help more New Zealanders enjoy Krispy Kreme.

What You'll Be Doing

• Driving sales, revenue and profitability across national accounts
• Building strategic partnerships with major customers
• Developing and executing customer growth plans
• Leading business reviews, negotiations and commercial conversations
• Identifying opportunities through range expansion, innovation, promotions and distribution growth
• Spending time in the field understanding what drives performance at store level
• Turning insights into action and action into results
• Partnering with Marketing, Supply Chain, Operations, Finance and Category teams to bring exciting initiatives to life

What Makes You a Great Fit
You're commercially minded, naturally curious, and love building strong relationships with:

• 5+ years' experience in account management, sales, FMCG, retail or a similar commercial environment
• Strong commercial and financial acumen
• Confidence presenting, negotiating and influencing stakeholders
• An analytical mindset and love of finding growth opportunities
• Experience working with retailers, operators or field teams
• A willingness to travel throughout New Zealand
• A hands-on approach and genuine passion for getting out into the market to see what's happening at store level
• A valid New Zealand driver's licence and access to a reliable vehicle

Ready to Create a Little Wonder?
If you're a commercially driven relationship builder who loves turning opportunities into results and wants to help grow our iconic brand across New Zealand, we'd love to hear from you.

Why Join Us?

At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Love the doughnuts, love our culture. Apply today!