This job is open for expressions of interest only
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Lead Digital Growth with the Sweetest Brand Around At Krispy Kreme, we don't just make doughnuts – we create moments of joy. Since opening our first store in 2003, we've been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats. We're looking for an experienced Digital Growth Manager to join our Support Office team in Alexandria, NSW on a fixed-term parental leave contract from August 2026 to March 2027. Step into a highly visible leadership role where you'll guide a talented digital team and keep our digital ecosystem thriving. If you're a commercially minded digital leader who loves connecting data, customers and technology to drive growth, we'd love to hear from you. A Day in the Life No two days are the same in this role. One minute you're celebrating a record eCommerce week, the next you're partnering with teams to launch new digital experiences that delight our customers. You'll be: - Leading a talented digital team and helping them do their best work
- Driving growth across eCommerce, CRM, loyalty, fundraising and delivery channels
- Turning data and insights into smart commercial decisions
- Collaborating with Marketing, IT, Operations and partners to bring ideas to life
- Keeping major digital and app initiatives moving forward
- Solving challenges, spotting opportunities and creating seamless customer experiences
- If you love leading people, driving growth and making digital experiences even sweeter, you'll fit right in
Why You'll Love Working Here - You'll be leading digital growth for one of the world's most loved and recognised brands
- You'll gain the opportunity to take on and lead exciting eCommerce, loyalty and customer experience initiatives
- You can make a real impact by the shaping digital growth across Australia and New Zealand through eCommerce, loyalty, CRM and customer experience
- You'll join a team that's supportive, collaborative and proudly "wonderfully original"
- We offer flexible hybrid working arrangements designed to support the way you work best.
- You'll get access to sweet staff discounts and additional savings benefits
- Work alongside passionate people who genuinely care about customers and each other
- The chance to enjoy a role with variety, ownership and lots of opportunity to influence outcomes
Sweet Ingredients for Success: - Experience leading Digital, eCommerce, CRM or Customer Experience teams
- Strong commercial acumen and a passion for driving growth
- A customer-first mindset and love for great digital experiences
- Confidence building relationships across teams and stakeholders
- A data-driven approach to problem solving and decision making
- Positive, hands-on leadership that inspires those around you
Why Join Us? At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Love the doughnuts, love our culture. Apply today! |