Krispy Kreme is in the business of happiness. Our Shift Managers support the Production Manager and inspire the team and consistently meet and exceed their performance standards. 

Shift Managers coach and mentor their team to create a fun and authentic workplace focused on delivering delicious doughnuts while ensuring the Site continues to operate to its best when they are absent.

The Role

As a Shift Manager you will be responsible for;

• Maintaining a safe and healthy workplace at all times and proactively eliminating and managing potential safety issues.
• Actively supporting the Production Manager to control the Site budget and expenses.
• Ensuring shift metrics and KPI targets are met.
• Creating rosters in line with business need and in line with Site labour budget.
• Acknowledging and responding to others’ ideas, experience and opinions
• Coordinating Site maintenance issues with the Production Manager and ensuring resolution.
• Providing meaningful feedback to stakeholders on the quality of product and services provided to your Site.
• Addressing issues with Team Members as they arise throughout the day, including providing feedback.
• Holding Team and one-on-one briefings with your Team at appropriate times.
• Working with your team to meet manufacturing targets and maintain quality while also improving operational excellence & the Customer experience.

What you can bring to the team

We firmly believe in hiring for cultural contribution and training for skills, however there are some things we need from you:

• Minimum 5 years experience in food handling or manufacturing 
• Minimum 2 years experience as a Supervisor or Team Leader in a relevant industry
• An understanding of the importance of WHS in the workplace
• Food manufacture in HACCP environment ideally in the Bakery Industry
• Experienced in managing workforce and middle managers
• Experienced in inventory control and warehouse management
• Hands on experience in ERP systems, preferably Oracle Micros and RITEQ
• Strong skills in MS applications such as MS Excel
• Equipment trouble shooting capabilities, etc.
• Commitment to working with a culturally diverse workforce
• Integrity and commitment to ethical operations
• Stay grounded and true to yourself. After all, everyone at Krispy Kreme is an Original!

Every day at Krispy Kreme is filled with little moments that have big possibilities!