At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

The Opportunity

This role is your chance to help deliver our People & Culture purpose: to give every Krispy Kremer a Wonderfully Original employee experience, and to foster an inclusive, safe learning culture where everyone can shine.

If you thrive in a fast‑paced environment, love to pivot between tasks, and want a role where you genuinely make a difference every day… this is for you.

Because working for Krispy Kreme isn’t just a job — it’s being part of something special. It’s being part of the magic.

In this fantastic role you will be responsible for: 

• Coordinating onboarding and offboarding, and preparing variation letters (parental leave, secondments, internships, etc.)
• Managing daily P&C processes within HR Onboard
• Providing first‑level advice on contracts, policies and legislative requirements
• Owning the P&C Inbox and providing general systems support (HR Onboard, P&C Online, KK Mixer, Dough IT, Express)
• Maintaining key P&C documents — PDs, policies, manuals, training guides, employee files
• Supporting Learning & Development initiatives, including scheduling training and coordinating P&C events
• Managing our Reward & Recognition program and monthly service awards
• Helping deliver wellbeing and community initiatives (R U OK? Day, International Women’s Day, volunteering and more)
• Supporting strategic P&C projects and initiatives across the business
• Managing reporting, including training records and organisational charts
• Processing visa checks to ensure compliance
• Identifying opportunities to improve P&C processes and elevate the employee experience

We embrace individuality and foster a workplace where everyone feels seen, heard and valued. We train for skills, however there are just some things we need from you:

• A solid understanding of HR principles, strong communication skills, and confidence with Microsoft Office
• Excellent time management and organisational skills
• High levels of confidentiality, discretion, and the ability to work independently
• A customer‑first mindset with a solutions‑focused approach
• Curiosity and a desire for continuous improvement
• A commitment to fostering an inclusive and culturally diverse workplace
• High level of integrity and dedication to ethical business practices
• Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand.

Qualifications & Experience

• Tertiary qualification in Human Resources, Business or a related field
• Relevant experience in a similar role, or
• Demonstrated experience in the field through study, projects, or volunteer work

Why Join Us?

At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today! 🍩