About Krispy Kreme

At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

As a Manufacturing Manager, you’ll oversee the entire operation of a Krispy Kreme manufacturing site. You’ll ensure production schedules are met, food safety and quality standards are upheld, and your team is engaged, safe, and motivated. This is a hands-on leadership role that requires balancing operational excellence, people leadership, and business performance to deliver the best doughnuts in the world, every time.

What are you responsible for?

• Overseeing end-to-end manufacturing operations to deliver all products on time, in full, and to Krispy Kreme’s quality standards
• Managing production schedules, labour budgets, and inventory to meet business and customer needs
• Leading and developing Assistant Manufacturing Managers, Team Leaders, and Team Members through coaching, feedback, and training
• Ensuring compliance with Krispy Kreme standards, WHS (Workers Health and Safety), HACCP (Hazard Analysis and Critical Control Points), GMP (Good Manufacturing Practice), and food safety requirements
• Monitoring performance metrics and implementing initiatives to improve efficiency, safety, and product quality
• Driving continuous improvement in manufacturing processes, equipment use, and workforce capability
• Responsible for the execution of administrative duties related to order fulfilment (EBS)
• Building strong communication across teams, including support office, suppliers, and customers
• Managing staffing levels, rostering, and timekeeping to optimise labour use and maintain compliance
• Representing Krispy Kreme as a site leader, championing culture, safety, and operational excellence

What’s in it for you?

• Working for a globally recognised brand that is fun, fast-paced, and offers growth & development opportunities
• Industry-competitive pay rates, a positive culture, and a diverse and inclusive workplace
• Work alongside supportive teammates while gaining valuable experience

We embrace individuality and foster a workplace where everyone feels seen, heard and valued. We train for skills, however there are just some things we need from you:

• Strong leadership experience in food manufacturing or a related industry
• Proven ability to manage people, production schedules, and operational budgets
• Confidence, passion, and enthusiasm for leading people and achieving results
• A deep understanding of food safety, GMP (Good Manufacturing Practice), HACCP (Hazard Analysis and Critical Control Points), and WHS (Workers Health and Safety) practices
• Strong problem-solving, analytical, and decision-making skills
• Excellent communication skills to engage and motivate a diverse workforce
• A strong desire to help yourself and others grow and develop
• A commitment to fostering an inclusive and culturally diverse workplace
• High level of integrity and dedication to ethical business practices
• Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand.

Qualifications & Education

• Food Safety Certificate or appropriate industry/professional experience
• Minimum 3 years in Food Handling and/or Manufacturing Industry
• Minimum 1 year in a managerial position in relevant industry
• Experience working with Good Manufacturing Practices and procedures
• Experience using EBS is desired

Every day at Krispy Kreme is filled with little moments that have big possibilities!