Everything we do at Krispy Kreme is about connecting people to moments of shared joy. It is in our DNA and is what makes Krispy Kreme a sweet place to work. We cultivate a culture where our peeps can be proud to be who they are, and their uniqueness is celebrated by their peers. At Krispy Kreme, everyone can shine and flourish in their very own wonderfully original way.

The Role

The Commercial Operations Executive supports the Commercial Operations Manager with daily operational execution, ensuring efficient supply to our commercial partners across Krispy Kreme ANZ, supporting our merchandisers with in store execution at our grocery partners from the delivery phase through to merchandising.

Working for Krispy Kreme means being part of the magic. It means being a key part of our success.

Every day at Krispy Kreme presents different challenges and while you will need to be flexible and adaptable to meet them all, there are some tasks that will form the backbone of your work as a Commercial Operations Manager.

• Proactively monitoring of logistics operations and merchandising standards on a daily basis
• Perform weekly merchandising audits using online data to monitor display unit cleanliness, price ticket and promotion compliance, and display unit locations.
• Execute change where the above measures are not met including re-educating driver-merchandisers on best practice
• Ensure display units are positioned in optimal locations in store by providing driver-merchandisers with repositioning directions
• Train driver-merchandisers on Krispy Kreme food safety standards and SOPs
• Maintain an asset register of all display units and cabinets
• Execute maintenance of display units and cabinets as requested by driver-merchandisers.
• Support Commercial Operations Manager with KPI data and insights on merchandising performance.

What you can bring to the team

We firmly believe in hiring for cultural contribution and training for skills, however there are some things we need from you:

• Experience working in Supply Chain, Key Accounts, Commercial or Operational functions
• You are able to display strong analytical skills
• A commitment to working with a culturally diverse workforce.
• Integrity and a commitment to ethical operations.
• Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand.

Education

• Bachelor’s degree in any field or appropriate industry/professional experience

Experience

• Operations, commercial or supply chain experience