Everything we do at Krispy Kreme is about connecting people to moments of happiness. In fact, it is in the little moments here that big possibilities are discovered. A perfectly iced doughnut can brighten a customer’s entire day. A laugh over lunch can spark a lifelong friendship. Trying something new can change the course of a career.

About the Role

The Field Training Partner will be responsible for maintaining all Krispy Kreme existing training programs along with the creation and implementation of future training programs and updates across the business.

Working closely with our field based operating teams across Australia and New Zealand in both Retail and Manufacturing you will be well supported to ensure strong engagement and knowledge of the Learning and Development Program is maintained.

We love having a friendly, fun, and professional working environment. Working for Krispy Kreme means being part of something special. It means being a key part of our success.

 In this role you will be;

• Facilitating, mentoring and reporting on Krispy Kreme's new and existing managers on their professional development within the business.
• Championing our Global Leadership Development Program for all Field based managers
• Build succession planning documents in conjunction with the Senior Leadership to support Krisapy Kreme's future growth.
• Supporting Managers with the ongoing use of Krispy Kreme's Development Program, mentoring and providing coaching on the continued use of the program.
• Liase with the L&D and the Subject Matter Experts to review, revise and create new learning Development Initiatives and drive completion of eLearning content.
• Work with P&C and Field Leadership on development of new shop onboarding and training plans.
• Designing and creating educational and engaging material, including training modules, workshops, Virtual learning courses, presentations, process documents, FAQs.
• Supporting the Learning and Development Manager with the adhoc projects and learning engagement initiatives as needed.
• Ensuring continuous improvement by actively gathering feedback to evaluate L&D program effectiveness.
• Prioritising the Krispy Kreme Learner experience first in everything that you do
• Be available to help support the field-based teams with L&D requirements as needed.

We firmly believe in hiring for cultural contribution and training for skills; however, there are some things we need from you to be successful in this role:

• A highly proactive,resourceful,people-focused approach with the sound business acumen and strong attention to detail.
  
• Superior influencing & relationship development skills
• The ability to collaborate with others to achieve agreed results and outcomes.
• The ability to manage time, set priorities and plan workload to meet objectives with minimal supervision.
• Experience administration with an online Learning Management System particularly around reporting (Litmos preferred)
• Strong Presentation skills
• A commitment to working with a culturally diverse workforce.
• Integrity and a commitment to ethical operations
• Confidence, passion and enthusiasm about the customer and the learner experience and the Krispy Kreme brand.

Qualification & Experience

• Intermediate level Microsoft word/Powerpoint/Excel qualification.
  
• Certificate IV in Workplace Training and Assessment (TAE)
  
• Can demonstrate a minimum 3 years' experience developing and monitoring managers, preferably with FMCG or retail sectors.
  
• A minimum of 3 year experience working in multi-site operations, preferably in FMCG or retail.
• Experience with Litmos or other Learning management systems
• Demonstrated experience in the development and implementation of a L&D program.