About Krispy Kreme

At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

As an Assistant Manufacturing Manager, you’ll support the Manufacturing Manager and play a key role in ensuring smooth day-to-day production. You’ll inspire and guide Team Leaders and Team Members, oversee food safety and quality standards, manage resources efficiently, and help deliver the best doughnuts possible to our customers. This is a hands-on leadership role that combines people management, operations oversight, and process improvement.

What are you responsible for?

• Ensuring the daily production schedule is executed efficiently, accurately, and on time
• Overseeing food safety and cleanliness checks such as QCPs (Quality Control Points), GMP (Good Manufacturing Practice) and mitigating risks when issues arise
• Collaborating with Team Leaders to optimise workforce placement and resource use
• Managing staffing levels, sick leave, rosters, and labour budgets
• Leading and participating in daily meetings, team briefings, and performance discussions
• Coaching and developing Team Leaders and Team Members through feedback, on-the-job presence, and training support
• Overseeing administrative duties related to order fulfilment (EBS) and labour/timecard records
• Supporting training programs through “Dough It” (Learning Management System), onboarding, and compulsory modules
• Driving improvement projects in areas like manufacturing efficiency, inventory management, and people capability
• Ensuring compliance with WHS (Workers Health and Safety) and escalating risks or hazards where required

What’s in it for you?

• Working for a globally recognised brand that is fun, fast-paced, and offers growth & development opportunities
• Industry-competitive pay rates, a positive culture, and a diverse and inclusive workplace
• Leadership development through coaching, training, and exposure to manufacturing management
• Experience in production planning, food safety, quality assurance, and resource management

What you can bring to the team

• Great time management skills with the ability to prioritise effectively
• Strong communication skills to inspire and motivate others
• Business acumen to analyse reports and improve performance
• Practical knowledge of budgeting, forecasting, labour, and materials management
• A strong desire to help yourself and others grow and develop
• A commitment to fostering an inclusive and culturally diverse workplace
• High level of integrity and dedication to ethical business practices
• Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand.

Qualifications & Education

• Food Safety Certificate
• Minimum 3 year in Food Handling and/or Manufacturing Industry
• Minimum 1 year in a managerial position in relevant industry
• Experience working with Good Manufacturing Practices and procedures

Every day at Krispy Kreme is filled with little moments that have big possibilities!